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Privacy Policy

Privacy policy

Privacy Policy

This privacy policy was created to better serve those concerned about how their ‘Personally Identifiable Information’ (PII) is used online. PII, as defined under US privacy law and information security, is data that can be used on its own—or with other data—to identify, contact, or locate a single person or identify an individual in context.

Please read this privacy policy carefully to understand how Meta Wellness collects, uses, protects, or otherwise handles your PII in accordance with our website.

What personal information do we collect?

When ordering or registering on our site, you may be asked to enter your:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Or other relevant details to improve your experience

When do we collect information?

We collect information from you when you:

  • Place an order

  • Fill out a form

  • Enter any information on our site

How do we use your information?

We may use your info to:

  • Better respond to customer service requests

  • Follow up after correspondence (via chat, email, or phone)

  • Send transactional updates and relevant product or service info

  • Occasionally send newsletters or marketing emails (with your consent)

How do we protect your information?

  • Our website is scanned regularly for security vulnerabilities.

  • We use 256-bit encryption via our CDN for form submissions.

  • We never collect sensitive info like Social Security Numbers or credit card details directly on our site.

  • Regular malware scanning is in place.

Do we use cookies?

Nope—we do not use cookies for tracking purposes.

You can still turn cookies off through your browser settings. Some site features might not work 100% without them, but you'll still be able to place orders.

Third-party disclosure

We don’t sell, trade, or otherwise transfer your PII to outside parties unless:

  • We give you advance notice

  • We’re working with trusted partners like hosting providers, who agree to keep your info private

  • We’re complying with legal obligations, enforcing our site policies, or protecting rights/safety

We may share non-personally identifiable visitor info with other parties for marketing or analytics.

Third-party links

We do not include or offer third-party products or services on our website.

Google

We may use Google AdSense on our site.

Google uses cookies (like the DART cookie) to show ads based on your previous activity across the web. You can opt out via the Google Ad Settings or through the Network Advertising Initiative Opt-Out page.

We’ve implemented:

  • Remarketing with Google AdSense

  • Google Display Network Impression Reporting

  • Demographics and Interests Reporting

These tools help us understand user interactions with ads and improve the site experience.

Opting out

You can customize how Google advertises to you via Google Ad Settings. You can also opt out using:

  • The Google Analytics Opt-Out Browser Add-on

  • The Network Advertising Initiative Opt-Out page

California Online Privacy Protection Act (CalOPPA)

As required by CalOPPA:

  • Users can visit our site anonymously

  • We link to our privacy policy from our homepage or first major page

  • The link includes the word “Privacy” and is easy to find

  • You’ll be notified of changes on this page

  • You can update your personal info by emailing or calling us

Do Not Track (DNT) Signals

We honor DNT signals. That means we do not plant cookies or use tracking when a DNT browser setting is enabled.

Third-party behavioral tracking

Yes—we allow third-party behavioral tracking (like heatmaps or session replays) to improve our website.

We use tools like Microsoft Clarity and Microsoft Advertising to capture:

  • User interactions

  • Page popularity

  • Activity for site optimization and marketing

More on that here: Microsoft Privacy Statement

COPPA (Children Online Privacy Protection Act)

We do not market to children under the age of 13.

Fair Information Practices

We follow the Fair Information Practices Principles. If a data breach occurs, we’ll notify:

  • Via email: Within 7 business days

  • Via on-site notification: Within 7 business days

We also follow the Individual Redress Principle, giving users the right to seek legal recourse if their data is mishandled.

CAN-SPAM Act

This law governs how we collect and send commercial emails. We agree to:

  • Not use false or misleading subject lines

  • Identify messages as ads in a reasonable way

  • Include our physical business address

  • Monitor third-party email services for compliance

  • Honor opt-out requests promptly

  • Include unsubscribe links in every email

You can unsubscribe anytime by clicking the link in the footer of any email, or emailing us directly—and we’ll remove you from all future correspondence.


We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.



All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.



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