Thank you for shopping at Meta Wellness.

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our return and refund policy. This policy outlines the applicable terms for any products purchased from us.

Interpretation and Definitions

• Company: Refers to Meta Wellness LLC, 30 N Gould St. #10795 Sheridan, WY 82801.

• Goods: Items offered for sale on our website.

• Orders: Purchases made through our online store.

• Website: yourmetawellness.com

• You: The individual or legal entity purchasing from our site.

30-Day Money Back Guarantee

We offer a 30-day money-back guarantee. You may request a return or refund within thirty (30) days of receiving your product, provided you submit a request as outlined below.

How to Request a Return or Refund:

1. Contact us within 30 days of receiving the goods by email at cs@yourmetawellness.com, providing:

   • Your order details

   • The reason for your return/refund

   • A clear photo or proof of the product in its received condition (photo proof is required to process any refund or return)

2. Our support team will review your request and provided proof within 1–2 business days.

3. If approved, you will receive further instructions regarding the return (if necessary).

4. Once your return and proof are verified, we will process your full refund to the original payment method no later than 14 days after approval.

Eligibility for Returns:

• Goods must have been purchased in the last 30 days.

• Goods must be in the original packaging (unless damaged on arrival).

• You are responsible for the cost and risk of returning the goods, unless the return is due to our error.

• Custom or personalized goods

• Goods unsuitable for return due to health protection, hygiene, or product deterioration

• Goods that have been unsealed or used